Student Success

Support students through community and one-on-one mentorship

Network

WisrConnect is a platform that engages students and matches them with mentorship opportunities, personalized resources, and supportive communities.

Alumni, staff, and faculty from your institution volunteer to help with items such as:
  • Mentoring undergraduate students
  • Advising students from similar backgrounds (e.g. first-generation)
  • Helping students with similar academic interests select classes

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Configurable goals and volunteer items

Volunteer mentors select from a customizable list of things they are interested in doing to help students succeed at your institution. Collecting this information helps students find the exact type of support they need to accomplish their goals.

Personalized dashboard with next steps and member recommendations

Every student has a personalized dashboard with suggested next steps and recommended alumni connections. Next steps are personalized based on each member’s goals and offer tips on how to get the most out of the network. Recommended members are calculated based on factors like career aspirations, academic interests, and organization memberships. Together, next steps and recommended members ensure that everyone who joins the network knows exactly how to find suitable mentors.

Flexible search filters

A powerful search tool makes it easy to zero in on the right mentors. Students can filter by criteria like undergraduate major, current employer, job title, city of residence, and volunteer items. For example, a student looking to pursue a career in business could isolate recent graduates who studied econ and are willing to discuss the most impactful classes they took as an undergrad.

Call scheduling with template-style agendas

The network bulldozes the common barriers that prevent students from reaching out for advice. Supplementing an easy to use chat feature, the built-in call scheduler makes it simple to plan a conversation. Students choose from a configurable list of reasons for reaching out, and the network automatically creates an introductory message template. They simply personalize a few lines of text and are ready to go with a well-written, professional call request.

Industry exploration tool

Students have an easy way to find advisors in any industry. The visual industry explorer allows members to view experts in broad industries — like business and technology — or zoom in on narrower fields — like management consulting and computer engineering.

Communities to connect members with similar interests or affinities

Member-created communities provide an easy way to connect students with alumni who have shared interests, identities, or backgrounds. Some common real-life examples of communities include Future Entrepreneurs, First-Generation Students, and Charity & Non-Profit Professionals.

Mediated, forum-style discussions to support important conversations

Many students will have similar questions, so not all conversations on the network should be one-on-one. Forum-style discussions allow all members to collectively discuss questions and offer advice. What are the best study spots on campus? Which clubs and organizations are worth joining? What are the most impactful classes? Help students find the answers they need in a mediated environment.

Events to help students access relevant in-person programming

This tool allows administrators and members to share events with others who might be interested. Events within communities can be related to the goal of the community or recent discussions. For example, an administrator could create an event focused on discussing resources for underserved students and share it in the First-Generation Students community.
“Wisr provides a one-stop shop to engage both students and alumni. All alumni can participate regardless of where they live and how much time they have to volunteer. Students can connect with mentors who share their backgrounds, and the fact that alumni opt in removes a lot of the anxiety surrounding the initial approach.”
Meredith Daw, Associate Vice President & Executive Director of Career Advancement)
University of Chicago

Key product benefits

Volunteers can contribute regardless of where they’re based

Volunteer items for alumni and goals for students are both fully customizable—we provide some default options to get you started, but you have complete control

Members who communicate via WisrConnect don’t need to exchange email addresses or phone numbers

You can control who answers questions. Want to give all students and alumni access to Q&A forums? Great. Prefer to restrict access to only trained moderators? No problem.

WisrConnect fills the gap between Facebook – for personal interactions – and LinkedIn – for formal professional interactions

Case studies at partner institutions

Oberlin College

The challenge

First-year students often struggle to find community and get the most out of their classes.

How Wisr helped

Oberlin creates small cohorts of first-year students lead by a trained fourth-year facilitator. Each cohort operates as a one-credit course designed to make students more effective and intentional learners. The courses meet in person six times over the fall semester, but most of the conversation occurs online inside a private community. First-years continue conversations they begin in person, and facilitators can easily distribute relevant articles and other resources.

Stanford University

The challenge

For years, student success administrators at Stanford had manually matched nearly 2,000 incoming first-year students with three hundred faculty and staff advisors with varying backgrounds and interests.

How Wisr helped

Wisr powered a custom algorithm to match incoming students with newcomer guides based on factors like academic interests, intended major, and career goals. Administrators could specify exactly how each factor should be weighted. Wisr imported the relevant student and faculty data and instantly generated a list of ideal matches. Once these matches were approved, Wisr automatically generated an email to each first-year explaining who their mentor was and why they were matched. The email campaign incorporated a dashboard to allow administrators to track which students had connected with their mentors and which needed follow-up. In the words of Alice Petty, Director of Pre-Major Advising, "Wisr ran our match through an algorithm, and a process that used to take a full work week happened while I drank my morning coffee."

Denison University

The challenge

Student-athletes face unique challenges like managing schoolwork on top of demanding practice schedules and demonstrating the value of their experience while applying for jobs and internships.

How Wisr helped

Student success administrators created a program to match student-athletes with alumni mentors on Denison’s WisrConnect platform. Participants and their mentors were to touch base twice a semester to set goals and talk about progress. Recognizing that the first conversation can be intimidating, Denison used WisrConnect to suggest check-in agendas and topics of conversation. To make sure students got the most out of the program, Wisr automatically tracked when pairs were connecting and sent reminder emails when they were overdue for a check-in. As more students have joined the program, Wisr has run quarterly reports measuring how long pairs spend talking and the outcomes for students in the program.

The challenge

First-year students often struggle to find community and get the most out of their classes.

How Wisr helped

Oberlin creates small cohorts of first-year students lead by a trained fourth-year facilitator. Each cohort operates as a one-credit course designed to make students more effective and intentional learners. The courses meet in person six times over the fall semester, but most of the conversation occurs online inside a private community. First-years continue conversations they begin in person, and facilitators can easily distribute relevant articles and other resources.

The challenge

For years, student success administrators at Stanford had manually matched nearly 2,000 incoming first-year students with three hundred faculty and staff advisors with varying backgrounds and interests.

How Wisr helped

Wisr powered a custom algorithm to match incoming students with newcomer guides based on factors like academic interests, intended major, and career goals. Administrators could specify exactly how each factor should be weighted. Wisr imported the relevant student and faculty data and instantly generated a list of ideal matches. Once these matches were approved, Wisr automatically generated an email to each first-year explaining who their mentor was and why they were matched. The email campaign incorporated a dashboard to allow administrators to track which students had connected with their mentors and which needed follow-up. In the words of Alice Petty, Director of Pre-Major Advising, "Wisr ran our match through an algorithm, and a process that used to take a full work week happened while I drank my morning coffee."

The challenge

Student-athletes face unique challenges like managing schoolwork on top of demanding practice schedules and demonstrating the value of their experience while applying for jobs and internships.

How Wisr helped

Student success administrators created a program to match student-athletes with alumni mentors on Denison’s WisrConnect platform. Participants and their mentors were to touch base twice a semester to set goals and talk about progress. Recognizing that the first conversation can be intimidating, Denison used WisrConnect to suggest check-in agendas and topics of conversation. To make sure students got the most out of the program, Wisr automatically tracked when pairs were connecting and sent reminder emails when they were overdue for a check-in. As more students have joined the program, Wisr has run quarterly reports measuring how long pairs spend talking and the outcomes for students in the program.

Request a digital product overview packet to learn more about implementation, features, and pricing.

White glove launch support and training

The Wisr team has years of experience in higher education with over 30 successful network launches and 100% partner retention. You will be welcomed to a powerful community of peer institutions and resources that goes far beyond simple setup and support.

30+ partner institutions

With over 30 successful implementations under our belts, we have developed a set of best practices to make sure your network becomes the go-to destination for networking and mentorship.

100% partner retention

The results speak for themselves. No partner has ever discontinued their Wisr network or switched over to a different vendor.

45K+ active members

Our job isn't over when your network is set up. We work with you every step of the way to make sure constituents on your campus are adopting the platform.

On-demand marketing support

We provide all partners with a marketing schedule guide, a dedicated account manager, and configurable engagement dashboards.

Extensive resource library

To make sure you get the most out of the network we give you a library of webinars, access to a community of hundreds of peer administrators, and a set of sample marketing assets.

In-person training events

Join us for free in-person summits run throughout the country for professional development and refining your on-campus strategy.

Ready to learn more about how your institution could use Wisr?

Wisr offers one-on-one consultation for Student Success departments. Past consulting projects range from generating peer advisor recommendations for freshman athletes to creating resource-sharing communities for minority students. Whether you’re facing a general challenge or struggling with an existing project, let us know what you’re working on, and we’ll let you know how we can help:

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See how Wisr can create meaningful connections on your campus