By now, most alumni relations professionals realize that by failing to engage with alumni beyond requesting donations, the university, (and most importantly, its students) are missing out on valuable knowledge, connections, and
On April 12th, we gathered leaders from 15 national research institutions to discuss alumni engagement strategies. For two days, we engaged in strategic conversations focused on improving student and alumni engagement. Our participants
Customer-Centric Universities can Find Success Through Stronger Student Engagement Buzzwords like “customer centricity” and “customer experience” are trendy monikers used to reflect the various approaches and philosophies of how a business could or
How would you feel if after presenting the check for your meal your server stopped by to request you leave a generous tip for the fantastic service he or she provided you?
Finding the right employee is one of the most important tasks for employers. Yet, 61 percent of top executives surveyed in the Deloitte Human Capital Trends survey don’t believe their companies do
According to Josh Bersin, Principal & Founder of Bersin Research, companies spend around 3x more on recruiting compared to employee training (making it approximately a $420 billion market). Several billion of that